Menu
Coordinator is responsible for establishing and maintaining a first-
impressions environment at the facility front desk. Duties include phone
triage addressing requests for services and performing client call backs and
documents all call activities. Answers inquiry calls about facility services
and availability performs pre-registration verifies insurance eligibility
and coordinates with the insurance company. Facilitates assessment and/or
intake to facility services when appropriate. Provides administrative support
to the department of admissions ensuring the quality of service to clients and
their families. Qualifications:
High School Diploma or equivalent required.
Bachelors Degree in social work psychology counseling or other related field of study preferred.
CPR certification and de-escalation training required training available upon hire
and offered by facility.
One or more years' experience in healthcare admissions required. Preferably in the mental health or substance use disorder field.
Experience in client assessment referral treatment planning and communication with external review organizations or comparable entities.
Knowledge of community resources.
Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.
Please reference Job number: 178489