Position: Clinic Office Manager
Job Description:
Manage day to day operations of assigned clinic(s) to include planning and coordinating work assignments of all clinic staff
Responsible for hiring, performance, setting staff expectations, onboarding new employees, and daily approvals of employee timekeeping
Coaches, mentors and trains employees for growth and development opportunities in skill, knowledge and empowerment
Collaborates with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience
Responsible for ongoing on-site provider satisfaction through engagement and retention efforts
Training and implementation of all policies, procedures, goals, and objectives for assigned staff
Ensures strict confidentiality of all medical records, PHI and PII
Consistently audit clinic(s) to meet established operational and safety standards (e.g., expired supplies, annual fire inspection, fridge temps, sharps disposal, equipment calibration, etc.)
Responsible for managing clinic(s) budget to include medical and office supply inventory
Assist Regional Managers with provider scheduling
Review and analyze clinic metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.)
Other projects and duties as assigned
Qualifications:
Bachelor s degree from an accredited college in a healthcare related field or equivalent experience/combined education
4-7 years of supervisory or management experience, preferably in an Occupational, General or Internal Medicine work environment
CPR certification required
Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation
Please reference Job number: 264746