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Position: Medical Front Desk
Job Description:
Greeting patients, provide excellent patient service to each patient either in the office or over the phone
Excellent knowledge and ability with regards to patient service skills, understanding of patient etiquette and personal appearance protocols of the practice.
Proficient in answering the phone and possess full knowledge on how to triage patients and place them into the daily schedule.
Take accurate messages and get them to the physician or other staff member according to their urgency.
Update existing patient information in computer, insurance and demographics
Scheduling appointments in multiple offices
Insurance Verification; Eligibility; Obtaining authorizations, for co-payments, deductibles and benefits, entering CPT and ICD codes into EMR, some experience with Medical billing is a plus
Check In-Check out patients
Maintain a clean front desk and reception area. Qualifications:
3 years of experience
Bilingual English/Creole or English/Spanish
Motivated with a pleasant manner and positive attitude
Must be dependable, punctual, organized, and have great work ethic.
MUST have Medical office experience, insurance verification, knowledge of medical billing a plus
Proficient with Electronic Medical Records (EMRs) and data entry skills
STRONG computer skills; EMR proficiency;
Energetic to be able to work in a fast paced environment, and TEAM player
Must have excellent problem solving skills - Punctuality a MUST
Superior organization skills and dedication to completing projects in a timely
Please reference Job number: 120226