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Position: Warehouse Technician
Job Description
Provide logistical support to the RSD team
Responsible for coordination of shipping and receiving complete CIB sets and IT Go Boxes to event sites including tracking and stocking of supplies as needed
Order and maintain all RSD supply inventories including completion of inventory sheets for CIBs before shipping, inventory returning CIBs and restock and build CIBs as necessary
Perform operational checks on equipment to ensure functionality
Process claims with shippers on damaged/missing shipments in a timely manner
Track and analyze missed shipments to ensure they do not occur again
Respond to customer inquiries and refer to appropriate personnel if unable to handle
Perform other duties and responsibilities as assigned
Requirements
High School diploma, or GED
3-5 years of related shipping and receiving experience, Medical logistics experience preferred
Ability to move containers with wheels up to 120 lbs
Knowledge of electronic shipping (e.g., FedEx, UPS, etc.)
Excellent customer service, organization and follow-through skills
Excellent verbal and written communication skills
Ability to excel at details, multi-task, and work with a high sense of urgency
Exceptional interpersonal skills and desire to work in a fast-paced environment
Working knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
Knowledge of office equipment (Fax, Printer, Copier, etc.)
Please reference Job number: 187635