Field Operations Lead

Position: Field Operations Regional Lead
Location: Portland, OR
Shift: Monday - Friday 8:00 a.m. - 5:00 p.m.
Duration: Temp to Perm
Start: ASAP

Job Details

Train new hires in assigned region

Travel to client offices to train, support, and cover for direct reports

Coordinate staffing coverage of accounts

Make recommendations for LCS schedule / hours adjustment based on need

Manage and order team supplies through appropriate vendors on a weekly basis

Approve payroll for internal (bi-weekly) and agency (weekly) staff

Monitor overtime, manage OT approval, and manage schedule changes or coverages as necessary

Participate in candidate interviews for open positions and collaborate through the hiring process

Coordinate with Regional Business Development Representatives (RBDR) and follow-up regarding frequency reports

Manage specimen tracker reports and relay weekly counts or drastic changes to upper management and RBDR’s

Work with management concerning necessary disciplinary processes of direct reports

Contact direct report each week to review progress and any holds, missing information, training requests, or other needs

Maintain relationships and regularly visit existing clients to proactively handle any service issues and ensure compliance with all Cordant SOPs and polices

Some local travel + some overnights will be required

Must be willing to travel within region with little notice (24 hours or less)

Education and Experience:

HS diploma or GED, required

1+ year experience working in a medical practice or other healthcare environment, required

1+ year experience in a lead or supervisory role requiring training, developing, or managing a team of 5+ people, preferred

Remote management experience preferred

Healthcare related credentials such as CNA, MA, phlebotomy, pharmacy technician, etc., preferred but not required

Active, unrestricted driver's license and auto insurance with candidate listed as an insured driver, required

Knowledge, Skills, and Abilities:

Reliable transportation as frequent local and occasional overnight travel will be required

Attention to detail

Proficiency using a computer and ability to navigate computerized systems

Microsoft word, excel and outlook proficient

Strong customer service skills

Strong time management skills

Ability to self-motivate and work both independently and in a team

Ethics – Treat people with respect; work with integrity and work ethically; uphold organizational values

Communication – Excellent verbal and written communication skills, as well as strong interpersonal, organizational and customer service skills

Physical Requirements:

Light to moderate physical effort (lift/carry up to 25 lbs.) -Heavier weights with assistance

Sitting & standing for long periods of time

Repetitive motions and/or prolonged computer use

Working at a fast pace, subject to many interruptions and both physical and mental stress

Contact with biological specimens that requires wearing of protective devices

About Us:
All Medical Personnel is a national leader in healthcare staffing and recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our team of seasoned recruiters are experienced in their ability to recruit, screen and place medical professionals for all types of healthcare settings.

Please reference Job number: JO0436939