Portland, OR 97220 US
Position: Field Operations Regional Lead
Location: Portland, OR
Shift: Monday - Friday 8:00 a.m. - 5:00 p.m.
Duration: Temp to Perm
Start: ASAP
Job Details
Train new hires in assigned region
Travel to client offices to train, support, and cover for direct reports
Coordinate staffing coverage of accounts
Make recommendations for LCS schedule / hours adjustment based on need
Manage and order team supplies through appropriate vendors on a weekly basis
Approve payroll for internal (bi-weekly) and agency (weekly) staff
Monitor overtime, manage OT approval, and manage schedule changes or coverages as necessary
Participate in candidate interviews for open positions and collaborate through the hiring process
Coordinate with Regional Business Development Representatives (RBDR) and follow-up regarding frequency reports
Manage specimen tracker reports and relay weekly counts or drastic changes to upper management and RBDR’s
Work with management concerning necessary disciplinary processes of direct reports
Contact direct report each week to review progress and any holds, missing information, training requests, or other needs
Maintain relationships and regularly visit existing clients to proactively handle any service issues and ensure compliance with all Cordant SOPs and polices
Some local travel + some overnights will be required
Must be willing to travel within region with little notice (24 hours or less)
Education and Experience:
HS diploma or GED, required
1+ year experience working in a medical practice or other healthcare environment, required
1+ year experience in a lead or supervisory role requiring training, developing, or managing a team of 5+ people, preferred
Remote management experience preferred
Healthcare related credentials such as CNA, MA, phlebotomy, pharmacy technician, etc., preferred but not required
Active, unrestricted driver's license and auto insurance with candidate listed as an insured driver, required
Knowledge, Skills, and Abilities:
Reliable transportation as frequent local and occasional overnight travel will be required
Attention to detail
Proficiency using a computer and ability to navigate computerized systems
Microsoft word, excel and outlook proficient
Strong customer service skills
Strong time management skills
Ability to self-motivate and work both independently and in a team
Ethics – Treat people with respect; work with integrity and work ethically; uphold organizational values
Communication – Excellent verbal and written communication skills, as well as strong interpersonal, organizational and customer service skills
Physical Requirements:
Light to moderate physical effort (lift/carry up to 25 lbs.) -Heavier weights with assistance
Sitting & standing for long periods of time
Repetitive motions and/or prolonged computer use
Working at a fast pace, subject to many interruptions and both physical and mental stress
Contact with biological specimens that requires wearing of protective devices
About Us:
All Medical Personnel is a national leader in healthcare staffing and recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our team of seasoned recruiters are experienced in their ability to recruit, screen and place medical professionals for all types of healthcare settings.
Please reference Job number: JO0436939