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Experience doing blood draws, labeling specimens, centrifuging specimens, recording maintenance data and decontamination, updating patient information, etc.
Greet customers appropriately; treat all customers in a courteous manner
Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required
Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process
Demonstrate technique/s using straight needles and/or butterfly needles.
Fully understand all of the physicians' orders
Matches laboratory requisition forms to specimen tubes; label, centrifuge, split, and freeze specimens as required by test order
Check all test requisitions or computer label against script to ensure 100% correct
Package specimens for transport
Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen
Demonstrates proficiency of proper collection methods and proper processing of all specimens
Understand and comply with OSHA and DEP regulations
Attend annual department trainings
Answer telephone calls, read laboratory results to satisfy inquiries
Other duties as assigned Qualifications:
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred.
Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
Minimum 2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment preferred. Keyboard/data entry experience.
Please reference Job number: 141998